Cancellation and Refund Policy – Airounravel
At Airounravel, we believe in maintaining transparency, fairness, and trust in all our services. This Cancellation and Refund Policy outlines how cancellations, modifications, and refund requests are handled.
Because we partner with various airlines and third-party service providers, all cancellations and refunds are governed by their respective policies and conditions. We strongly recommend reviewing this policy before making any booking on Airounravel.com.
Non-Refundable Tickets
Certain flight fares are classified as non-refundable by the airline. In these cases, refunds cannot be issued under any circumstances. Customers are advised to carefully review the airline’s cancellation and refund policy before completing their booking.
Refundable Tickets
For bookings marked as refundable, the airline may offer either:
- A cash refund, or
- Travel credit/vouchers for future bookings.
Airline Restrictions
Each airline operates under its own cancellation, refund, and penalty policies. All travelers must adhere to the airline’s specific terms when requesting a cancellation or refund. Airounravel acts as an intermediary and processes refunds in accordance with these policies.
24-Hour Cancellation Policy
Transparency is the foundation of our service.
In most cases, bookings canceled within 24 hours of purchase may qualify for a full or partial refund, depending on airline policy. However, Airounravel does not guarantee refunds for cancellations within this period unless confirmed by the airline directly.
Non-Refundable Items
The following items are generally non-refundable after 24 hours of booking:
- Airline tickets
- Service and processing fees
Refund Eligibility Conditions
Refunds will only be processed if:
- The traveler is not marked as a “no-show.” (No-show bookings are ineligible for refunds.)
- The refund request is submitted in compliance with the airline’s or service provider’s rules.
Refund Processing Timeline
Refunds will only be processed if:
- Refund processing time varies depending on the airline or third-party vendor. Typically, refunds are completed within 60–90 days from the date of request.
- Once approved, you will receive a confirmation email with refund details. Refunds are processed in the order they are received.
Supplier Penalties
Some airlines or travel suppliers may apply penalty charges or service fees when processing refunds. These deductions will be reflected in your final refundable amount.
Service Fees
Airounravel may charge a post-ticketing service fee to manage cancellations, modifications, or refund requests. These fees are applied based on company policy and operational costs.
Additional Terms
Additional terms and conditions may apply based on the type of booking or service category. We recommend contacting our customer support team before initiating a cancellation to understand all applicable charges and policies.
Acceptance of Policy
By using Airounravel.com and availing our services, you confirm that you have read, understood, and agreed to this Cancellation and Refund Policy, along with all related terms and conditions.
Contact Information
If you have any questions or need help with cancellations or refunds, feel free to contact us:
📧 info@airounravel.com
1-833-336-0867
